Safety Protocols at Newman Regional Health and Newman Regional Health Medical Partners
In an effort to ensure our community feels informed and educated, we have provided some guidance on the precautions our facility has implemented in response to the COVID-19 pandemic. As you visit our facility you can expect to see these precautions in place today and well after the day we have fully re-implemented all of our services.
Visitor Restrictions: To help ensure a healthy and safe environment for patients, staff and our community, visitors are only allowed under special circumstances. Visitation via telephone, electronic cards and group video chat are encouraged. The patient’s provider, nursing staff, and/or unit director will collaborate when considering allowable circumstances for a visitor. To view our visitation restriction policy, click here. To send an online patient greeting card, click here.
Temporary Closure of Lobbies: We have temporarily closed the lobby areas of fiscal services/accounting to avoid unnecessary entry. To pay your bill online, click here. Newman Medical Equipment is providing curbside pick up as well as delivery to provide patients with their medical equipment needs.
Phone Screenings Prior to Appointments: We have implemented a simple verbal health screening process that provides our offices with preliminary information prior to patient appointments, further protecting patients and staff. Screenings help ensure we have the most up-to-date information on our patients, allowing us to provide more specific levels of care and mitigate the opportunity for exposure.
All Employees Wear Face Masks: Every member of our team is required to wear a face mask. This includes patient care staff and non-patient care staff.
Employee Screenings: All Newman Regional Health employees undergo a verbal health screening and temperature check daily. Face masks for all staff are also mandatory while on site for work related duties, both in patient care and non-patient care areas.
Providing Cloth Masks: Every patient and visitor is screened when they come to our facility with questions related to overall health, travel and potential exposure. At that time, a cloth mask is provided to those who do not have one of their own. It is required for all patients and visitors to keep the face mask on during their entire stay in the facility.
Patient Pass: Upon entering the facility and/or clinic, staff will complete a verbal health screening with patients and provide them with a pass that allows them to navigate to various areas of the facility without the need to be re-screened.
Social Distancing Measures: We have floor markers in place to help provide guidance to our patients while waiting to be registered with reception staff along with increased distance between seating in our waiting rooms. Our nutritional services team has taken additional steps to protect those entering the cafeteria. They have implemented social distancing measures by reducing seating capacity, establishing floor markers, wearing protective face masks, and closing specific self-service stations.
Increased Sanitizing and Cleaning: We have instituted additional steps for the cleaning and sanitizing of all surfaces prior to seeing our first patient, in between patients, and at the conclusion of each day.
Protection Shields: We have installed clear Plexiglass shields in our public-interface areas to protect both patient and staff from potential transmission of disease.
Elevator Limitations: Patients are highly encouraged to limit the number of persons on the elevator to 4 in an effort to further promote social distancing.
Cohorted Scheduling of Appointments: Patients seen in a Newman Regional Health Medical Partners outpatient clinic are scheduled according to visit type with well visits and follow-ups between 8:00am and 2:00pm. Acute and sick visits are scheduled after 2:00pm. This scheduling protocol helps mitigate disease spread.
Virtual Visits: Patients who do not need personal examinations or prescriptions of controlled medications and can visit with a provider using audiovisual capabilities with a smartphone or computer are offered a virtual visit in an effort to limit traffic within the facility.
Visitor Pass: Upon entering the facility for an inpatient visit, visitors will complete a verbal health screening and temperature check and be provided with a visitor pass that provides visitation guidelines and reminders. The pass is presented to nursing staff as an identifier allowing the individual access to visit the patient. Unnecessary travel in the facility is not permitted.
Face Shields: When patient care treatments or therapies are required and cannot be done with a mask or other facial covering, staff is equipped with full face shields to protect both the patient and staff member.
Courtesy Screenings: : As an extra precaution, staff completes a courtesy COVID-19 screening test for nursing home, assisted living, or long term care facility inpatients that are being discharged back to their place of residence.
Surgical Procedure Screenings: For patients undergoing a surgical procedure, they will be asked to complete a verbal health screening, temperature checks, and testing for COVID-19. After completion of their COVID-19 test, patients will be required to isolate until the day of their procedure. COVID-19 tests are completed 72 hours in advance of the procedure.